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Amici Camping Charity
Category:
Office
Website:
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Email:
Content:
Program Coordinator
Status: Full-time permanent
Reports to: Program Manager
The Opportunity: If you are looking to change young lives, Amici (“A-MEE-Key”) offers an opportunity to make your mark by joining the team as the Program Coordinator. Amici Camping Charity (Amici) is guided by a mission to give children and youth in financial need the chance to discover their full potential through summer camp. Amici’s mission is supported by generous donors, including individuals, corporations and foundations. Amici is a dynamic place to work with an engaged Board of Directors, enthusiastic staff and dedicated volunteers ready to help where they can to impact the lives of appreciative campers and families.
The Organization: Established in 1966 as a non-profit charity, Amici changes young lives by sending deserving kids to 44 Ontario Camps Association accredited partner summer camps – for as many years as the camper wants to return. In 2019, Amici partner camps, supporters and volunteers will send over 300 kids to camp, for a total of 630+ weeks of programming. Amici has a strong track record of collaboration and creating life-changing experiences through the power of summer camp. To learn more, please visit our website.
Position Profile: The Program Coordinator will be part of a small team working under the direction of the Program Manager. The Program Coordinator will support the annual campership program (placement of children and youth at partner camps) and Amici’s leadership programs. The successful candidate will be a dedicated professional passionate about summer camp.
You are the ideal candidate for our team if:
- You are ready to be part of a dynamic team and can both adapt and contribute to an
organization in rapid growth mode.
- You are creative, strategic, curious and have a good sense of humour, high energy level and a
demonstrated passion for summer camp.
- You are able to communicate effectively, empathetically and tactfully with a variety of
individuals in person, by email and over the phone.
- You have well-developed interpersonal and relationship building skills.
- You work effectively as a member of a small team and are willing to pitch in and carry out all
levels of task at hand.
- You are up for the task of building upon and enhancing new and existing programs.
- You take your work seriously, but not yourself.
Key Responsibilities:
In collaboration with the Program Manager, the Program Coordinator supports Amici’s campership programs. Key responsibilities include:
Campers and Families:
- Review and inputting of new and returning camper applications and supporting documents.
- Support the financial assessment and eligibility assessment of applicants.
- Ongoing communication with camper/applicant families.
- Acceptance and organization of program-related fees.
- Inputting and maintenance of the CampBrain database and online application system.
- Coordinating supporting documents for applications and completing reference checks.
Partner Camps
- Support Amici’s relationships with existing and future partnerships with residential summer
camps.
- Aid in the placement of 300+ new and returning campers at 44+ partner camps across Ontario.
- Participate in partner camp visits over the summer months.
Volunteer and Community Outreach:
- Manage teams of volunteers working on a variety of program-related tasks throughout the year.
- Maintain communication and updated materials for volunteer teams.
- Recruitment of volunteers.
Program Facilitation
- Aid in the planning, organization and implementation of Amici’s leadership programming.
- Recruitment and support of program participants.
- Maintain communication and conduct program evaluation with participants.
- Evaluating and reevaluating program to build on the program and measure impact and
outcomes to best meet the needs of program participants.
General Administration
- Recommend ongoing policy and process improvements to deliver a high-impact program and
meet Amici’s strategic objectives.
- Execute on a budget of designated funds and collection of family contribution fees.
- Manage incoming calls from families, partner camps and stakeholders.
- Perform other general administrative duties, as assigned.
Other duties and responsibilities to be determined from time to time, as discussed in advance with the Program Manager.
Qualifications:
- 2 years of related work experience with a camping, not-for-profit or social service organization.
- Post-secondary degree/diploma or equivalent.
- Excellent verbal and written communications.
- Proficient using Google Suite (Docs, Spreadsheets, Drive), Microsoft Office (Word, Excel,
PowerPoint, Publisher), Social Media (Facebook, Twitter, Instagram); experience with
CampBrain is an asset.
- Experience with the Ontario Camps Association and Amici partner camps is an asset.
- Ability to be resourceful, flexible and successful in a fast-paced working environment.
- Strong organizational and analytical skills. Evidence of initiative, adaptability, sound judgement, tact, diplomacy, strong sense of ownership, collaboration, attention to detail and creativity.
- Ability to support event execution, some lifting and carrying to and from events is required.
Other Requirements:
- An understanding and passion for the power of summer camp!
- Valid driver’s license and access to a vehicle is an asset.
- The position involves some evening and weekend commitments, including (but not limited to)
monthly programming, camp visits, and Canoe Heads for Kids lead up activities and event day.
Compensation: Amici Camping Charity offers competitive compensation and benefits.
To Apply: Please forward a resume and cover letter with salary expectations in confidence, subject line:
“Program Officer ” to hr@amicicharity.org.
All applications must be received by 5pm on Friday, July 12, 2019. Early submission is encouraged, as applications will be reviewed on a rolling basis.No phone calls, please. We thank all applicants for applying, however only those selected for aninterview will be contacted. Amici Camping Charity is committed to employment equity and all qualified candidates are encouraged to apply. All responses will be handled in confidence.
Amici Camping Charity
Category:
Office
Website:
Phone:
Email:
Content:
Development Officer, Fundraising and Events
Status: Full-time permanent
Reports to: Manager, Fund Development and Communications
The opportunity:
If you are looking to change young lives, Amici (“A-MEE-Key”) offers an opportunity to make your mark by joining the team as Development Officer, Fundraising and Events. Amici Camping Charity (Amici) is guided by a mission to give children and youth in financial need the chance to discover their full potential through summer camp. Amici’s mission is supported by generous donors, including individuals, corporations and foundations. Amici is a dynamic place to work with an engaged Board of Directors, enthusiastic staff and dedicated volunteers ready to help where they can to impact the lives of appreciative campers and families. The Organization: Established in 1966 as a non-profit charity, Amici changes young lives by sending deserving kids to 44 Ontario Camps Association accredited partner summer camps – for as many years as the camper wants to return. In 2019, Amici partner camps, supporters and volunteers will send over 300 kids to camp, for a total of 630+ weeks of programming. Amici has a strong track record of collaboration and creating life-changing experiences through the power of summer camp. To learn more, please visit our website.
Position Profile:
The Development Officer, Fundraising and Events will be part of a small team working
under the direction of the Manager, Fund Development and Communications (Manager). The
Development Officer will support the development, delivery and progress of Amici’s fundraising
programs (Individual, Corporate and Foundation Giving). In addition to building relationships and soliciting and stewarding gifts, the incumbent will also advance Amici’s mission in the areas of community and special events. The position works collaboratively with Amici’s leadership, donors and volunteers.
You are the ideal candidate for our team if:
- You are ready to be part of a dynamic team and can both adapt and contribute to an
organization in rapid growth mode.
- You are creative, strategic, curious and have a good sense of humour, high energy level and a
demonstrated passion for summer camp.
- You are able to communicate effectively, empathetically and tactfully with a variety of
individuals in person, by email and over the phone.
- You have well-developed interpersonal and relationship building skills.
- You work effectively as a member of a small team and are willing to pitch in and carry out all
levels of task at hand.
- You are up for the task of building upon and enhancing new and existing programs.
- You take your work seriously, but not yourself.
Key Responsibilities:
In collaboration with the Manager, Fund Development and Communications, the Development Officer facilitates the preparation, implementation and management of a comprehensive development strategy including individual, corporate and foundation giving and special event fundraising. Key responsibilities include:
Individual and Monthly Giving
- Manage the day-to-day activities for and ongoing growth of Amici’s Endless Summer Monthly
Giving Program.
- Contribute to Amici’s annual programs including the Leadership League and Ambassadors
Council, by prospecting, soliciting and stewarding individual donors, as assigned.
- Contribute to the planning and implementation of Amici’s semi-annual direct response program through traditional direct mail and online/e-commerce efforts to meet the program’s net revenue performance goals.
Corporate and Foundation Giving
- Facilitate Amici’s Foundation Giving portfolio, including the preparation and delivery of prospect research, application submission, tracking and post-grant reporting.
- Contribute to the effective solicitation of corporate prospects for philanthropic support in
collaboration with the fundraising team and volunteer leadership.
- In coordination with the fundraising team and volunteer leadership, facilitate plans for securing
corporate sponsorships (Canoe Heads for Kids).
Community and Special Events
- Lead the planning and execution of Amici’s annual signature event, Canoe Heads for Kids.
- Manage all other special events as required - i.e. Community Events and assist in the
development of strategies that will lead to increased revenues.
- Attend all community and special events to oversee activities and ensure logistics are handled as arranged.
- Contribute to the logistics and planning of events put on by Amici’s Young Professionals’ Council (YPC).
Communications/Marketing
- Execute Amici’s communications plan and update accordingly, in collaboration with the
Manager.
- Plan and execute Amici’s annual communications calendar, including Amici’s social media
channels (Facebook, Twitter and Instagram).
- In collaboration with the Manager, write content for Amici’s website, e-communications, annual report and digital appeals.
- Ensure communications and activities support Amici’s strategy and are consistent with its vision, mission and brand.
Donor & Prospect Relations
- In collaboration with the Manager, identify and profile new giving prospects on a rolling basis.
- Maintain relationships as assigned with individuals and representatives from partner camps,
corporations and foundations through the planning of an efficient, effective and donor-centered
stewardship program as assigned.
- Implement stewardship and recognition strategies ensuring all donors receive correspondence, reports and updates in a timely manner for all fundraising programs.
General Administration
- Recommend ongoing policy and process improvements to deliver a high-impact program and
meet Amici’s strategic objectives.
- Support office administration as needed in areas of gift processing, tax receipting, data
management, mailings, receiving general phone calls, etc.
- Perform other general administrative duties, as assigned.
- Other duties and responsibilities to be determined from time to time, as discussed in advance with the Manager, Fund Development and Communications.
Qualifications:
- 2+ years of fundraising, sales and/or marketing experience with a track record of success.
- Post-secondary degree/diploma or equivalent.
- Excellent verbal and written communications.
- Event planning experience an asset.
- Familiarity with GiftWorks, Raiser’s Edge or similar donor database.
- Proficient using Google Suite (Docs, Spreadsheets, Drive), Microsoft Office (Word, Excel,
PowerPoint, Publisher), Social Media (Facebook, Twitter, Instagram).
- Ability to be resourceful, flexible and successful in a fast-paced working environment.
- Strong organizational and analytical skills. Evidence of initiative, adaptability, sound judgment, tact, diplomacy, strong sense of ownership, collaboration, attention to detail and creativity.
- Ability to support event execution, some lifting and carrying to and from events is required.
Other Requirements:
- An understanding and passion for the power of summer camp!
- Understanding of CRA tax receipting rules and guidelines is an asset.
- The position involves some evening and weekend commitments, including but not limited to,
Canoe Heads for Kids lead up activities and event day, YPC and special events.
Compensation: Amici Camping Charity offers competitive compensation and benefits.
To Apply: Please forward a resume and cover letter with salary expectations in confidence, subject line:
“Development Officer, Fundraising and Events” to hr@amicicharity.org.
All applications must be received by 5pm on Friday, July 12, 2019. Early submission is encouraged, as applications will be reviewed on a rolling basis. No phone calls, please. We thank all applicants for applying, however only those selected for an interview will be contacted. Amici Camping Charity is committed to employment equity and all qualified candidates are encouraged to apply. All responses will be handled in confidence.
Outward Bound Canada
Category:
Office
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Email:
Content:
Position: Admissions Department Intern, Individuals and Groups Programs (paid internship)
Immediate Supervisor: Admissions Manager, Funded Programs
Location: Toronto, ON
Start Date: ASAP (8 weeks positions)
Since 1969, Outward Bound Canada has made it our mission to cultivate resilience, leadership, connections and compassion, through inspiring and challenging journeys of self-discovery in the natural world. A not-for-profit, charitable, educational organization, Outward Bound Canada has challenged over 150,000 Canadians to step out of their comfort zone with our unique outdoor adventures. We pride ourselves on offering transformational journeys that encourage participants to push beyond their limits and discover their true potential.
ABOUT THE POSITION
The Admissions Department Intern actively supports the duties upheld by the Admissions Department in the busy summer season. This position will play a key role in responding to inquiries, department mail outs, documents review and revision, and the overall success of the department. The role includes participating in regularly scheduled Department Check-Ins and National Office meetings.
DUTIES & RESPONSIBILITIES
-Actively supports with course-related inquiries, communicating by telephone and email to track and respond to initial inquiries from potential participants, providing pre-course information and advice.
-Assist with pre-course logistics: respond to participant questions, process payments and audit the collection and distribution of pre-course documents.
-Review and audit pre- and post-course documents for Individuals Urban, Wilderness and Group programs. Assist with auditing post-course documents in a timely manner.
-Assist with Admissions-related mail outs: birthday cards, pre-course buffs, post-course graduation packages, high school credit reports.
-Contribute towards data entry using relevant information systems: Google platforms, Microsoft Office, Camp Brain and Salesforce.
-Other duties as assigned.
SKILLS & EXPERIENCE DESIRED
-Experience communicating with clients and potential clients through email and telephone communications.
-A helpful demeanour with superb customer service skills.
-Overall an organized individual who is task oriented and excellent with time management.
-Experience with reviewing and revising documents with attention to detail.
-A keen interest in outdoor pursuits is considered an asset.
READY TO APPLY?
The position is in collaboration with Canada Summer Jobs and has eligibility criteria including:
-Between 15 and 30 years of age (inclusive) at the start of employment.
-A Canadian Citizen, permanent resident or person whom refugee protection has been conferred under the Immigration and Refugee protection act.
-Legally entitled to work according to the relevant provincial/territorial legislation and regulations
Please send cover letter and CV to employ@outwardbound.ca. Application Deadline: May 15, 2019
Outward Bound Canada is an equal opportunity employer. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted. No phone calls please.
Outward Bound Canada
Category:
Office
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Email:
Content:
Position: Admissions Department Intern, Funded Programs (paid)
Immediate Supervisor: Director of Admissions Location: Toronto, ON
Start Date: July 3rd, 2019 (8 weeks positions)
Since 1969, Outward Bound Canada has made it our mission to cultivate resilience, leadership, connections and compassion, through inspiring and challenging journeys of self-discovery in the natural world. A not-for-profit, charitable, educational organization, Outward Bound Canada has challenged over 150,000 Canadians to step out of their comfort zone with our unique outdoor adventures. We pride ourselves on offering transformational journeys that encourage participants to push beyond their limits and discover their true potential.
ABOUT THE POSITION
The Admissions Department Intern actively supports the duties upheld by the Admissions Department in the busy summer season. This position will play a key role in responding to inquiries, applicant data entry, documents review and revision, and the overall success of the department. The role includes participating in regularly scheduled Department Check-Ins and National Office meetings.
DUTIES & RESPONSIBILITIES
-Actively supports with bursary and scholarship-related inquiries, communicating by telephone and email to track and respond to initial inquiries from potential participants, providing pre- course information and advice.
-Review and audit pre- and post-course documents for Individuals Urban, Wilderness and Group programs. Assist with auditing post-course documents in a timely manner.
-Assist with Admissions-related mail outs: birthday cards, pre-course buffs, post-course graduation packages, high school credit reports.
-Participate in the Bursary and Scholarship Application Review Committee
-Contribute towards data entry using relevant information systems: Google platforms, Microsoft
Office, Camp Brain and Salesforce.
-Other duties as assigned.
SKILLS & EXPERIENCE DESIRED
-Experience communicating with clients and potential clients through email and telephone communications.
-A helpful demeanour with superb customer service skills.
-Overall an organized individual who is task oriented and excellent with time management.
-Experience with reviewing and revising documents with attention to detail.
-A keen interest in outdoor pursuits is considered an asset.
READY TO APPLY?
The position is in collaboration with Canada Summer Jobs and has eligibility criteria including:
-Between 15 and 30 years of age (inclusive) at the start of employment.
-A Canadian Citizen, permanent resident or person whom refugee protection has been conferred under the Immigration and Refugee protection act.
-Legally entitled to work according to the relevant provincial/territorial legislation and regulations
Please send cover letter and CV to employ@outwardbound.ca. Application Deadline: May 15, 2019
Outward Bound Canada is an equal opportunity employer. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted. No phone calls please.
Outward Bound Canada
Category:
Office
Website:
Phone:
Email:
Content:
Position: Outreach and Program Development Manager
Immediate Supervisor: Regional Director
Location: One position in GTA, Ontario
Start date: As soon as possible
Since 1969, Outward Bound Canada has made it our mission to cultivate resilience, leadership, connections and compassion, through inspiring and challenging journeys of self-discovery in the natural world. A not-for-profit, charitable, educational organization, Outward Bound Canada has challenged over 150,000 Canadians to step out of their comfort zone with our unique outdoor adventures. We pride ourselves on offering transformational journeys that encourage participants to push beyond their limits and discover their true potential.
ABOUT THE POSITION
We are searching for highly motivated outreach professionals to expand our organizations’ efforts in Ontario and Toronto. This exciting role will focus on building relationships with new and existing clients in these markets, supporting increased participation in Outward Bound’s main program areas: Group programs and Individual programs.
DUTIES AND RESPONSIBILITIES
-Research, uncover, target, develop and secure new institutional (education, business, and community organizations) partnerships across the target market.
-Develop mini-campaigns in targeted areas to be utilized in building new business opportunities through all available channels including email, traditional mail, social media, and cold calling.
-Maintain (and develop where possible) an existing portfolio of active institutional customers.
-Preparequotesandproposalsforinquiriesgeneratedinnewareasaswellasforrepeatbookings.
-Account manage new and existing business relationships within-person meetings, by phone, and email.
-Ensures specifications for custom courses where and when required are approved by the regional director to execute.
-Accurately record customer information using CRM system.
-Confirm availability and liaise with the program team with regards to short lead time bookings, ensuring that the mix of groups isappropriate.
-Process bookings from point of sale through to contracting.
-Work with colleagues to leverage existing partnerships for referrals into new schools in order to
increase reach in areas with limited activity.
-Support national marketing and fundraising activities.
-Develop a calendar of relevant 3rd party outreach events, conferences, expos and ensure OBC has a strong presence at those events.
QUALIFICATIONS AND EXPERIENCE
-Minimum 3 years’ previous sales or outreach experience.
-Knowledge of and experience in the public and/or private education system.
-A desire and drive to seek out new business. Create demand, open doors, pitch for partnerships and close new partnerships
-A strong communicator, able to present with gravitas about the work of OBC
-Excellent organizational skills.
-Good degree of computer literacy including PowerPoint, Excel word and previous experience with a CRM (Salesforce preferred)
-Good time management.
-Attention to detail.
-Ability to work on own initiative with minimal supervision and with flexibility in order to respond to priorities.
-Excellent communication skills; ability to work with wide range of internal and external stakeholders.
-Excellent presentation skills.
-Experience within the charitable or social enterprise sector.
-A knowledge of and interest in our outdoor learning methodology and impact, with previous experience at an Outward Bound School being highly desirable.
COMPENSATION AND BENEFITS:
Full-time position with competitive compensation and benefits package
READY TO APPLY?
Application deadline: Open until filled
Cover letters and resumes can be submitted via our application database:
https://app.smartsheet.com/b/form/adce5f5ca4b0487d8d8b7106071a1163
Please identify the position as “Outreach” when you apply.
Outward Bound Canada is an equal opportunity employer. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.
2200 Yonge St, Suite 1601 Toronto ON M4S 2C6
Camp Tamarack
Category:
Office
Website:
Phone:
Email:
Content:
Wow!! Thanks for clicking our job posting. You\\\'re one step closer to joining your new family.
We are currently looking for someone to join our admin team. This is an incredible opportunity to work in our Toronto office from April-June and then head up to camp June-Aug.
You:
- A CampBrain wizard
- Love summer camp.
- Have experience working in a fast paced office
- Solid knowledge of word, excel etc
- Great customer service experience
- Attention to detail
- Love working in comfy clothes
- Speak Spanish (a plus)
Us:
- Located in Toronto during the year. Public transit accessible
- Over 400 campers, 150 staff
- Camp is located in Bracebridge on a stunning private lake
- Love working in comfy clothes
- Fun, creative, fast paced office
-Looking for someone to help in our Toronto office, bussing, logistics, enrollment and customer service.
For all more details and to apply, click HERE and complete the online staff application. You can also email a resume to marc@camptamarack.info SUBJECT: ADMIN
We are also looking for a number of staff to join our SUMMER ONLY admin team. This is the perfect job for you if you love camp, love customer service, love all things tuck shop and also love getting out and doing tons of activities. Simply, complete the online application.
Looking forward to hearing from you.
Taylor Statten Camps
Category:
Office
Website:
Phone:
Email:
Content:
Are you interested in spending your summer on a lake in Algonquin Park? Do you have a passion for the outdoors? If so, then you should come be a part of the Taylor Statten Camps staff team!
The Taylor Statten Camps are Canada's oldest fourth generational family-run traditional summer camp. We are located on Canoe Lake in Algonquin Provincial Park. The camp is made up of Camp Wapomeo for Girls and Camp Ahmek for Boys. Our camper’s age varies from 6 – 16.
Driver / Office Aid
Camp: Ahmek
We are currently seeking two (2) Driver / Office Aid.
Job description:
Office Aid: the more you know about computers and networking, the better. It is also good for the Office Helper to enjoy filing and regaling in an office environment.
Driver: you will be asked to drive into Huntsville a few times a week for business-related reasons, and then whenever there is an emergency or an expected pick-up or drop-off situation. Sometimes, The Driver goes up to Temagami. The Driver needs to be licensed to drive in Ontario, and that license must be clear of any driving-related incidents. The driver needs to be able to drive well and safely under pressure.
- - Able to operate each vehicle that may be driven.
- - Coordinate diving schedule with office staff regarding town runs, evacuations.
- - Teach and monitor proper use of seat-belts, safe loading and unloading, proper behaviour in the vehicle, and other aspects of vehicle safety.
- - Clean and maintain vehicles.
- - Check vehicles before and after each trip for gas, oil, tire pressure, damage, etc.
- - Be familiar with any health problems of campers and staff that are transported.
- - These are not the only duties to be performed. Some duties may be reassigned and other duties may be assigned as required.
Qualifications/Job Requirements:
- - Valid G-class Ontario Driver’s License
- - Emergency First Aid or Equivalent and CPR “B”
Compensation varies depending on the position and experience. All positions include room, board, laundry and use of facilities.
Dates of employment: June 16 – August 23, 2019 inclusive
Interested candidates are encouraged to use the online application process found at www.taylorstattencamps.com
Or contact us at the Toronto Office: 416 486 6959
Camp Tamarack
Category:
Office
Website:
Phone:
Email:
Content:
Wow!! Thanks for clicking our job posting. You\'re one step closer to joining your new family.
We are currently looking for someone to join our admin team. This is an incredible opportunity to work in our Toronto office from April-June and then head up to camp June-Aug.
You:
- A CampBrain wizard
- Love summer camp.
- Have experience working in a fast paced office
- Solid knowledge of word, excel etc
- Great customer service experience
- Attention to detail
- Love working in comfy clothes
- Speak Spanish (a plus)
Us:
- Located in Toronto during the year. Public transit accessible
- Over 400 campers, 150 staff
- Camp is located in Bracebridge on a stunning private lake
- Love working in comfy clothes
- Fun, creative, fast paced office
-Looking for someone to help in our Toronto office, bussing, logistics, enrollment and customer service.
For all more details and to apply, click HERE and complete the online staff application. You can also email a resume to marc@camptamarack.info SUBJECT: ADMIN
We are also looking for a number of staff to join our SUMMER ONLY admin team. This is the perfect job for you if you love camp, love customer service, love all things tuck shop and also love getting out and doing tons of activities. Simply, complete the online application.
Looking forward to hearing from you.
Camp Tamarack
Category:
Office
Website:
Phone:
Email:
Content:
Wow!! Thanks for clicking our job posting. You\'re one step closer to joining your new family.
We are currently looking for someone to join our admin team. This is an incredible opportunity to work in our Toronto office from April-June and then head up to camp June-Aug.
You:
- A CampBrain wizard
- Love summer camp.
- Have experience working in a fast paced office
- Solid knowledge of word, excel etc
- Great customer service experience
- Attention to detail
- Love working in comfy clothes
- Speak Spanish (a plus)
Us:
- Located in Toronto during the year. Public transit accessible
- Over 400 campers, 150 staff
- Camp is located in Bracebridge on a stunning private lake
- Love working in comfy clothes
- Fun, creative, fast paced office
-Looking for someone to help in our Toronto office, bussing, logistics, enrollment and customer service.
For all more details and to apply, click HERE and complete the online staff application. You can also email a resume to marc@camptamarack.info SUBJECT: ADMIN
We are also looking for a number of staff to join our SUMMER ONLY admin team. This is the perfect job for you if you love camp, love customer service, love all things tuck shop and also love getting out and doing tons of activities. Simply, complete the online application.
Looking forward to hearing from you.
Sparrow Lake Camp
Category:
Office
Website:
Phone:
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Content:
Sparrow Lake Camp
The most fun you can have making the biggest difference in the lives of children!
Since 1912, Sparrow Lake Camp has been a not-for-profit traditional overnight summer camp located just north of Orillia on beautiful Sparrow Lake. Originally founded by the United Church of Canada, Sparrow Lake is a fully inclusive community aimed at providing quality camp experiences for children and youth regardless of religion, gender, culture, ability, or economic status.
Job Posting – Office Manager
Location: Sparrow Lake Camp, Severn, Ontario
Dates of Employment: June 24, 2019 – August 24, 2019, some Spring work available
Salary varies by experience and position includes transportation to and from camp from the GTA and room and board.
Benefitsinclude a summer on the lake with great friends, most weekends off to return home or explore, fantastic food, memories to last a lifetime!
Position Responsibilities:The Office Manager is responsible for:
-Organizing and setting up the camp office
-Being the voice of Sparrow Lake to parents and other callers
-Keeping forms, schedules, and other important camp documents organized
-Helping other staff with administrative duties
-Helping to arrange camp logistics
To apply, visit www.sparrowlakecamp.com. All applications must be made through our system online.
Olympia Sports Camp
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Office
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Content:
Olympia Sports Camp is a world-class, upbeat, dynamic and safe environment, where campers learn to participate and share in a community that focuses on positive energy and peer encouragement. This role will support the overall running of the Office, specializing in camper transportation.
REPORTS TO HEAD OFFICE
- Coordinates handling and organizing of all transportation relating to campers, staff and athletes
Pro’s – Organizing airport pick up and drop off
Staff – Support all staff for Sign in/out, Bus Duty and any other needs
Parents - Charging and Invoicing Families for Bus and Airport
Shuttle Transportation- Organization of Transportation Forms Campers
- Organize staff for weekly bus monitor positions
- Provide updated lists of bussing campers for pick up and drop off
- Ensure each child is picked up/dropped off with parent/guardian.
- Brief Bus Monitors on bus duty responsibilities
- Work directly with the camp Driver to schedule town runs, pickups/drop-offs and maintenance of vehicles
- Maintain vehicles including monitoring cleanliness and schedule service appointments
Overall Roles and Responsibilities of Office Staff:
- Monitor and answer emails
- Maintain office administrations- Print bunk notes,
paperwork, parents, campers
- Answer phone calls, handle general inquiries
- Continual Staff Development
- All other roles to be determined by Head of Office
Senior Staff Responsibilities:
- Carry out all Senior Staff duties, meetings and be consistently involved in all camp programs
- Uphold Staff Accountability structures: remaining fair and unbiased at all times
- Be a role model of Olympia\\\'s mission and vision and actively support all staff by going above and beyond typical call of duty
Job Requirements:
- Experience in office related work and/ or administration
- Attention to detail
- Good organization and time management skills
- Ability to work in a team environment
- Good work ethic and responsible
- Excellent customer service and communication skills
- G2 or G licence (or international equivalent) preferred
- Standard First Aid and CPR-C
Our Commitment to you:
-Full Support of Health and Dietary Concerns
-Lodging and Food (shared accommodations)
-Salary based on experience and qualifications
Send resume and cover letter to employment@olympiasportscamp.com
Harbourfrontcentre Camps
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Office
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Content:
HARBOURFRONT CENTRE
Employment Opportunity – Harbourfront Centre Camps
Camps Admin Assistant
Job Ref. # 19SM019-AA_Camps
Number of vacancies: 1
Harbourfront Centre is an innovative, non-profit cultural organization which provides internationally renowned programming in the arts, culture, education and recreation, all within a collection of distinctive venues in the heart of Toronto\'s downtown waterfront. Currently, exciting seasonal employment opportunities exist in Harbourfront Centre Camps, one of Toronto’s most diverse and creative day camps.
Please visit: www.harbourfrontcentre.com/camps for more camp information
MAJOR DUTIES:
-Provide high-level customer service to visitors and patrons in the form of answering phones, email correspondence and reception services;
-Perform general office duties which may include, but is not limited to: data entry, filing, assisting with the registration process, sharing program information, following up with customer concerns and/or incidents;
-Additional duties as required in support of Camp Office operations.
QUALIFICATIONS:
-Previous administrative experience in dynamic office environment
-Enrolment in or completion of post-secondary degree in Arts or Office Administration an asset
-Strong time management and organizational skills
-Strong customer service skill
-Strong computer skills in MS Office Suite
-Police Reference and Vulnerable Sector Screening prior to June 19th, 2019
-Experience with CampBrain software an asset
-Previous summer camp experience an asset
-Current First Aid & CPR-C an asset
DURATION & HOURS: Training: May 13th to May 31st, 2019 1 day/week (7 Hours)
Training: June 3rd to June 28th, 2019 Mon-Fri -8:00am-4:00pm (35 Hours)
Attendance Coordinator: July 2nd to Aug 30th, 2019 Mon-Fri- 8:30am-4:30pm (35 Hours)
Front of House: July 2nd to Aug 30th, 2019 Mon-Fri -10:30am-6:30pm (35 Hours)
WAGE: $17.00/hour
DEADLINE: April 26, 2019
Interested applicants should quote JOB REF. # 19SM018-AA_Camps in the Email Subject Line and Cover Letter, and FORWARD their resume to:
EMAIL: campjobs@harbourfrontcentre.com
ATTN: Rankin Middlebrook, Manager, Recreational Learning
Harbourfront Centre is committed to building a diverse workforce and strongly encourages qualified applicants from all backgrounds to apply. Suitable accommodations will be available upon request during the hiring process.
CNIB Lake Joseph Centre
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Position Title: Guest Services Lead & Office Coordinator
Status: Permanent Full-time
Location: CNIB Lake Joseph Centre (MacTier, ON)
Reporting to the General Manager, Lake Joseph Centre this role will support guest services and the administration of the camp office. In covering a broad range of duties, this position is responsible for all aspects of guest registration and camp business functions, with a focus on customer service and the promotion of the Lake Joseph Centre
Essential Functions:
Under the general guidance of CNIB National/Divisional guidelines and standards and Ontario Camps Association (OCA) policies and standard practices, and under the guidance of the General Manager this position will:
-Provide excellence in customer experience for all guests and groups through in-person, phone, written and electronic communication
-Share program information: promote and encourage participation in recreation programs through endorsement of activities to guests; follow up with customer concerns and/or incidents
-Complete day to day office administration: using database \'CampBrain\' support guest registration; coordinate all bookings; confirm guest, visitor, volunteer, and group reservations; receive payments, process receipts and refunds; update database; manage and protect the privacy of confidential records (i.e. guest medical information); manage mail, office supplies and other administrative duties as required
-Maintain daily and weekly guest records including the number of registrants in each program; review registrations for errors or missing information and follow up with registrants by phone and/or email
-Format relevant registration information for use by program staff including cabin lists, excursion lists, arrival and departure schedules, and attendance
-Manage financial responsibilities: all individual and group invoices, bank deposits, Daily Cash Report’s (DCRs) for cash, cheques and point of sale transactions; prepare and submit expense reports, etc.
-Take a guest service focused approach in assisting the General Manager in supporting programs, services and the special needs of guest groups
-Coordinate the execution of the Lake Joe transportation strategy.
-Manage social media and other communication channels to engage stakeholders
-Manage Lake Joseph Centre surveys; assist guests in providing feedback regarding programs and guest experience
-Oversee the operation of the Tuck Shop: obtain quotations, prepare orders, monitor and restock inventory within budget
-Supervise seasonal staff; with the General Manager, complete selection of new employees, support orientation and training; supervise performance and development; and recognize accomplishments
-Assist with presentations/job fairs, etc. to promote Lake Joseph Centre; support the implementation of marketing strategies to prospective guests/markets; support efforts to promote Lake Joseph Centre via social media, website, and other resources
-Maintain statistical information; prepare annual reports
-Communicate with Program, Housekeeping, Food Services and Maintenance teams to ensure all guests needs are met
-Within the spirit of the Canadian Code for Volunteer Involvement, foster a Culture of Volunteerism through the coordination, recruitment, supervision, recognition and retention of volunteers
-Help foster a Culture of Philanthropy; support fundraising activities for the Centre
-Under the guidance of the General Manager, monitor operational expenses for Lake Joseph Centre
-Participate in planning and evaluation cycle for each operating and shoulder season
-Make recommendations to the General Manager regarding new initiatives and ideas to promote “best guest experience”
-Ensure adherence to current Health and Safety legislation and requirements
-As part of Lake Joe team, continually build upon positive staff group dynamics
The duties and responsibilities outlined above are indicative of the role but are not exhaustive and may be subject to change as required.
What do you bring to the table?
-Strong communication, presentation and interpersonal skills; uses tact and diplomacy in working with guests and the public
-Excellent communication skills and exceptional telephone manner
-Demonstrated administrative skills: planning and organization, supervisory skills
-Demonstrated commitment to customer service and “best guest experience”
-Good relationship/team building and skills; approachable
-Demonstrated decision making skills; self-directed
-Proven time management, planning, coordinating and organization skills; proactive in initiating projects on an ongoing basis
-Professional attitude, results oriented, strategic and flexible
-Understanding of Health and Safety legislation/requirements
-Above average in the use of Microsoft Office software
-Knowledge of CampBrain Database considered an asset
Education and Experience
-Previous administrative experience in dynamic office environment
-A combination of education and experience will be considered
-Previous experience within a camp or hospitality environment an asset
-Knowledge and experience in working in not for profit, in the field of vision loss desired
-Demonstrated knowledge and understanding of supervisory practices, principles, and administration
-Ability to plan and coordinate trips and transportation
-Ability to work in a changing and busy environment
-Knowledge and experience in monitoring expenses in a budget
-Current Police Record Check is required
-Class F Ontario Driver’s License (or ability to acquire)
-Current Driver’s Abstract is required
-Current Bronze Cross/NLS is an asset
-Current Standard First Aid and CPR “C”
-Willingness to work flexible hours and live on site as required (response to any emergencies) May through October
-Occasional travel may be required
-Ability to work from the Lake Joseph Centre office during the off season, October through April
CNIB strives to establish and maintain an inclusive workplace and believes that the diversity of our workforce is an invaluable asset. CNIB is committed to following recruitment and selection practices based on merit, transparency, accessibility and inclusion ensuring that all candidates are given a fair opportunity for employment with CNIB.
To help ensure that this commitment is met, CNIB is committed to working with all candidates that require an accommodation. If you require an accommodation, please let us know what accommodation you require and CNIB will work with you to meet your needs at every stage of the recruitment and selection process.
For more information or to submit your resume, please contact: Eugene.Chong@cnib.ca
Please send cover letter and resume, and mention how you learned of this position.
Please note that the successful candidate will be required to pass a Criminal Record Check with Vulnerable Sector Screening.
We thank all applicants for their interest in CNIB, however, only those selected for an interview will be contacted.
Onondaga Camp
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Office Administrators
Dates of Employment
Start Date: June 21, 2019
End Date: August 30, 2019
Location: Minden, ON
The Camp
Since 1918, campers have come to Onondaga Camp each summer to discover the challenges and rewards of outdoor adventure and friendship. A true Canadian summer tradition, Onondaga Camp offers an extraordinary environment for kids to play, explore, achieve, and grow.
Onondaga Camp is a summer residential camp for children ages 6-16 near Minden, Ontario. We facilitate over 1,500 campers each summer. We hire staff on the basis of the soundness and maturity of their judgment, their commitment to being strong role models, and most importantly their ability to establish positive and caring relationships with their campers.
The Position
The successful applicants will be friendly, customer-service oriented, well-organized, responsible and able to cope with a busy office atmosphere. The applicants should have a general working knowledge of word processing, database and email programs.
Specific roles and responsibilities include:
-Communication with camper families (via telephone, email & mail).
-Sales, inventory & organization in the Tuck Shop (camp store).
-General office administration (daily mail organization, data entry, phone answering, etc.).
The Application Process
To apply, please complete our online application by clicking here. Please note that although we thank all applicants, only those considered for an interview will be contacted.
Onondaga Camp values the diversity of people. We welcome and encourage applications from people with disabilities. Accommodation will be provided, on request, to support candidates taking part in all aspects of the selection process. All responses will be handled with strict confidence.
Camp Menesetung
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Camp Menesetung – Who We Are: Overnight Camp, Day Camp, Leadership Training Centre
On the Shore of Lake Huron – 5 Minutes north of Goderich, Ontario.
Camp Menesetung (25 staff, 50-70 campers/week) is a non-profit charity that seeks to provide amazing growth opportunities to campers (ages 5-15) of all backgrounds at subsidized rates – Camp is for Everyone. Camp Menesetung is affiliated with the United Church of Canada and we welcome and celebrate staff and campers of all backgrounds from aethiest-agnostic-religious. Our mission is explicitly NOT to seek to convert our campers, but to foster an environment where all feel comfortable sharing community, opening their minds, thinking big thoughts, and enjoying the support & friendship.
Camp Menesetung is committed to valuing the good work that our staff do, we are committed to continuing to raise the bar on the quality of our experience and are thrilled to report that we have achieved a 40% summer staff salary increase for the second year in a row for Summer 2019. Though as anyone who has worked at a summer camp will tell you, the reason that we keep coming back every year is not about the money. This is a job that, if you are ready for it, has the potential to be one of the most challenging and rewarding experiences of your life; this is a job that will change lives. Choosing this job is a choice to challenge yourself to become a better person. Are you ready?
Required Qualifications: Age: 17+; clean Vulnerable sector police record check.
Salary: Spring: $14/hour (20 hours/week), Summer: Dependent on experience and certifications, between ($300-$520/week + Room&Board)
Employment Dates: Spring (May & June Flexible Schedule), Summer Sessions (Sunday-Friday) June 30th-August 16th, 2019
Responsibilities: Administrative SuperHero. Customer service, office administration, marketing opportunities, and being exceptionally helpful to the Summer Camp Director & Executive Director. This position runs throughout the Spring & Summer with a change in working conditions for July & August. Please see the Job Description on our website below for further details.
To Apply
For more information and to complete an online application, please visit our website! www.campmenesetung.ca/job-opportunities
If you have any questions please contact us!
Clayton Peters
Executive Director of Camp Menesetung
Tamarack
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wow!! Thanks for clicking our job posting. You\'re one step closer to joining your new family.
We are currently looking for someone to join our admin team. This is an incredible opportunity to work in our Toronto office from April-June and then head up to camp June-Aug.
You:
- Love summer camp.
- Have experience working in a fast paced office
- Solid knowledge of word, excel etc
- Great customer service experience
- Attention to detail
- Knowledge of CampBrain (a plus)
- Love working in comfy clothes
- Speak Spanish (a plus)
Us:
- Located in Toronto during the year. Public transit accessible
- Over 400 campers, 150 staff
- Camp is located in Bracebridge on a stunning private lake
- Love working in comfy clothes
- Fun, creative, fast paced office
-Looking for someone to help in our Toronto office, bussing, logistics, enrollment and customer service.
For all more details and to apply, click HERE and complete the online staff application. You can also email a resume to marc@camptamarack.info SUBJECT: ADMIN
We are also looking for a number of staff to join our SUMMER ONLY admin team. This is the perfect job for you if you love camp, love customer service, love all things tuck shop and also love getting out and doing tons of activities. Simply, complete the online application.
Looking forward to hearing from you.
PS. we also have a few other openings. Feel free to contact us
Taylor Statten Camps
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Are you interested in spending your summer on a lake in Algonquin Park? Do you have a passion for the outdoors? If so, then you should come be a part of the Taylor Statten Camps staff team!
The Taylor Statten Camps are Canada's oldest fourth generational family-run traditional summer camp. We are located on Canoe Lake in Algonquin Provincial Park. The camp is made up of Camp Wapomeo for Girls and Camp Ahmek for Boys. Our camper’s age varies from 6 – 16.
Receptionist / Storehouse Coordinator
Camp: Ahmek & Wapomeo
We are currently seeking four (4) Receptionist / Storehouse Coordinator, two (2) for each camp.
Job description:
Office hours at camp run from 8 in the morning until 8 at night. There are two receptionists at Wapomeo, and two receptionists at Ahmek. Each receptionist works a half-day (8am to 2pm and 2pm to 8pm), and cover for the other’s meals. The receptionist is primarily responsible for answering the telephone, recording and passing along messages, sorting the mail and camper e-mail, helping to organize Visitor’s Days, and for keeping order in the office (physical and social).
- - Answer phones and take clear, detailed messages.
- - Provide parents with responses to Frequently Asked Questions (Pick up/ Drop off times, mailing address, Visitor’s Day, etc.)
- - Keep office and surrounding area clean and neat.
- - Sort incoming camp mail and prepare outgoing mail.
- - Coordinate work coming into and out of the office (Parent Letters, Bus Tags, E-mails, etc.)
- - Be familiar and follow through with camp policies regarding camper and staff phone calls and messages.
- - Pack all office materials and supplies at the end of the season.
- - These are not the only duties to be performed. Some duties may be reassigned and other duties may be assigned as required.
Storehouse: For a few hours a day, when not on receptionist duty. This involves keeping a current inventory of all camp supplies stored in the storehouse and this also involves informing the Logistics Coordinator when supplies need to be replenished.
- - Keep a thorough inventory of all items coming into and going out of the Store House.
- - Maintain a tidy and organized work environment.
- - Coordinate with the Logistics Coordinator when items in the Store House are running low.
- - These are not the only duties to be performed. Some duties may be reassigned and other duties may be assigned as required.
Qualifications/Job Requirements:
- - Emergency First Aid or Equivalent and CPR “B”
Compensation varies depending on the position and experience. All positions include room, board, laundry and use of facilities.
Dates of employment: June 16 – August 23, 2019, inclusive
Interested candidates are encouraged to use the online application process found at www.taylorstattencamps.com
Or contact us at the Toronto Office: 416 486 6959
Taylor Statten Camps
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Are you interested in spending your summer on a lake in Algonquin Park? Do you have a passion for the outdoors? If so, then you should come be a part of the Taylor Statten Camps staff team!
The Taylor Statten Camps are Canada's oldest fourth generational family-run traditional summer camp. We are located on Canoe Lake in Algonquin Provincial Park. The camp is made up of Camp Wapomeo for Girls and Camp Ahmek for Boys. Our camper’s age varies from 6 – 16.
Tuck Shop Coordinator
Camp: Ahmek & Wapomeo
We are currently seeking one (1) Tuck Shop Coordinator for both camps.
Job description:
Tuck Shop: This person runs the Tuck Shop, keeping regular store hours after meals, and keeping a running inventory. It is also your responsibility to input camper and staff purchases into the camp system. You will work closely with the Logistics Coordinator in the camp office. Computer skills are an asset. This person is organized, motivated and enjoys working in merchandising.
- - Keep a thorough inventory of all items in the Tuck Shop – split into July and August items.
- - Ensure merchandise is folded neatly and on display with prices for campers and staff to see.
- - Keep detailed records of the campers and staff who have purchased items from the Tuck Shop.
- - (Campers Tuck Bills) Import into Camp Brain, (Staff Tuck Bills) Give to Personnel Administrator.
- - Coordinate with the Logistics coordinator when items in the Tuck Shop are running low.
- - These are not the only duties to be performed. Some duties may be reassigned and other duties may be assigned as required.
Qualifications/Job Requirements:
- - Emergency First Aid or Equivalent and CPR “B”
Compensation varies depending on the position and experience. All positions include room, board, laundry and use of facilities.
Dates of employment: June 16 – August 23, 2019, inclusive
Interested candidates are encouraged to use the online application process found at www.taylorstattencamps.com
Or contact us at the Toronto Office: 416 486 6959
Ontario Camps Association
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MARKETING & EVENTS COORDINATOR
Reporting to the Executive Director, the Marketing & Events Coordinator will plan, produce, and oversee the execution of marketing activities including media, promotions, website, and collateral materials. Develop materials to deliver the organization's messages to the public and the media. Oversee and assist with organization and coordination of conferences, meetings, seminars, and other events.
Marketing:
You will be the forefront for executing of the marketing strategy regarding promotion of our brand and products. You have a strong background in brand management, content creation, social media savviness and an ability to develop and maintain effective relationship with agency partners/stakeholders. You take great care guiding the brand persona and storytelling for an organization, knowing how the print and digital sides relate to each other in timing and focus. You are collaborative in nature and play a key role in maintaining consistency across platforms, mindful of the channels of communication across the organization. Highly creative, you have a big picture perspective, recognizing how many different activities tie together to serve a greater purpose. You are dynamic, confident with a serving attitude and strong interpersonal skills.
Events:
You will be responsible for conducting research, make site visits, and find resources to help staff make decisions about event possibilities. You will coordinate on-site arrangements for all meetings and events; assist with negotiations for space contracts and book event space, arrange food and beverage, order supplies and audiovisual equipment, ensure appropriate décor. You will serve as liaison with vendors on event-related matters while assisting with managing on-site production and clean up for events as necessary.
Skills and Qualifications:
-Education –Bachelor’s Degree preferred. Desired area of study: marketing, communications, event planning, or equivalent experience.
-Knowledge of the Camps Industry is a bonus.
-Ability to work independently while maintaining effective working relationships with co-workers, supervisors, customers, and the general public
Gathering and editing materials for print and online communications.
-Excellent verbal and written communication skills, with an eye for detail.
-High intellectual curiosity, drive, determination, self-confidence and strong consulting skills.
Proficient in MS Office applications (Excel, PowerPoint, Word, Outlook) required.
-Proficient in Adobe Creative Suite (Photoshop, Premiere) is an asset.
-Experience working with HTML, In Design, CSS, Java, Google Analytics and WordPress.
-Knowledge of Search Engine Optimization and related fields is an asset.
-Demonstrated ability to think creatively and to develop new and innovative programs and designs.
-Ability to work collaboratively with a variety of employees, stakeholders, and others.
-Highly motivated, creative self-starter who is well organized with excellent time-management and project management skills.
-Eager to meet and exceed objectives and take on more responsibility.
-Willingness to work occasional evenings and weekends.
About The Ontario Camps Association
Since 1933, the Ontario Camps Association (OCA) has played an important leadership role in promoting and encouraging children and youth camping in Ontario.
Please visit https://www.ontariocampsassociation.ca/ to learn more about the OCA.
Please submit your résumé with salary expectations to Joy Levy, OCA Executive Director joy@ontariocamps.ca .
The OCA is committed to an environment that is barrier free. If you require accommodation at any stage during the hiring process, please inform us in advance to arrange reasonable and appropriate accommodation.
We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.
Camp Arowhon
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Live, Work and Play with Children in Algonquin Park this Summer!
Camp Arowhon is a traditional co-ed residential summer camp in the heart of Algonquin Park, Ontario. Our mission is to nurture and challenge children, both physically and emotionally. Our community of 350 campers is big enough to be diverse but still feels like a family. Our team of 150 staff means that the campers get a ton of individual attention, and you have a whole bunch of like-minded people to hang out with.
At Arowhon, you will receive professional training and expert support and supervision. You will grow yourself while you help children grow. You will leave feeling proud because you made campers feel proud of themselves. You will work hard and play hard, all in a beautiful wilderness setting.
We are currently seeking an office Administrative Assistant, who is available to work, and live, onsite from June 10th, 2019, until August 25th, 2019.
Approximate salary for this position is $3,500, including food and accommodations.
Transportation to / from Algonquin Park from Toronto will be provided if required.
For more information on staff life;
http://camparowhon.com/staff/looking-for-a-summer-job/
and APPLY ONLINE at
http://camparowhon.com/staff/looking-for-a-summer-job/summer-staff-online-application/
Camp Arowhon welcomes applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process.
Administrative Assistant Job Description
The Administrative Assistant assists the Office Manager in the smooth running of a busy camp office. This is an 11 week contract. The Administrative Assistant works at the camp office and lives and works at camp in Algonquin Park from mid June until the end of August. The Administrative Assistant reports to the Office Manager.
Core Responsibilities
Responsible for assisting the Office Manager with administrative matters, including all administrative relationships with campers, parents and staff.
-Data entry, running reports and organizing mailings
-As telephone receptionist, provides front-line warm telephone welcome to camper families and prospective families
-Prepares mailings and makes photocopies
-Involved in the production of camp’s printed material and forms, with graphic consistency
-Maintains contracts and correspondence files, camper and staff files
-Helps with organization of camper and staff travel to and from camp
-Helps with tracking, maintenance and filing of staff and camper forms
Core Competencies
-Understands a sense of urgency and can work under pressure and quickly
-High degree of confidentiality
-Pays attention to detail
-Ability to manage multiple projects/tasks at the same time
-Ability to prioritize, and work to deadlines
-Ability to maintain a positive attitude under pressure
-Strong communication skills, both written and verbal
-Computer literacy – data entry and ability to work with camp database
-Ability to work individually and in a team environment
YMCA Camp Elphinstone
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Nature & Scope
YMCA Camp Elphinstone is seeking a Customer Service Representative, Program Sales and Facility Bookings. The camp office is responsible for registrations for our summer overnight and day camp programs, as well as outdoor education and facility bookings.
About Us
YMCA Camp Elphinstone is located near Gibsons on the Sunshine Coast, a 40-minute ferry ride from Vancouver. It is situated on 144 acres of temperate rainforest along the shores of Howe Sound. Camp Elphinstone operates as a residential summer camp during July and August offering programs like one and two week camp, Sailing Camp, Leadership Development, and out-trips to Desolation Sound and the Sunshine Coast Trail. From September to June, Camp Elphinstone operates as an Outdoor Education, Recreation and Retreat Centre for schools, businesses, clubs, and other special interest groups. Camp Elphinstone currently serves over 12,000 participants annually. YMCA Camp Elphinstone has accommodation and dining for up to 400 people and has programs and equipment for swimming, canoeing, kayaking, sailing, stand up paddleboarding, low/high ropes, rock climbing, wilderness and environmental programs, archery, crafts and more. Camp Elphinstone employs approximately 140 staff/volunteers during July and August, with a team between 20-50 for the spring and fall Outdoor Education seasons, and a smaller core team of 10 staff during the winter season. Successful Camp Elphinstone staff are self-motivated individuals whose ambition is to help children and youth develop in an outdoor camp setting.
Specific Responsibilities and Duties:
- -Provide strong customer service to all clientele in a professional and courteous manner (over the phone, through email and in person)
- -Process, enter, file, and follow up on facility bookings and camp registrations
- -Process payments, refunds, and adjustments
- -Manage facility bookings Excel database
- -Administrative tasks requiring daily and/or weekly follow up and reporting The Customer Service Representative may be asked to assist in duties not listed above. The YMCA expects the support of all staff members in fulfilling objectives that may not be specific to this position.
Qualifications/Experience:
- -Experience working in customer service and/or administration
- -Demonstrated experience with MS Office Excel at an advanced level Outstanding organizational and time management skills
- -Ability to be flexible and work independently in a busy office environment
- -Ability to relate to a wide range of clients including parents, families, teachers, and private rental groups
- -Familiarity with YMCA programs or recreational camping/outdoor education programs is an asset
- -Current Standard First Aid/CPR certificate required
- -Successful candidates will be required to provide a current and satisfactory Criminal Reference Check/Vulnerable Sector Search
Salary:
- -$16.00 - $19.00/hour plus meals/accommodation
- -Placement: Immediately
To apply and for more details:
